GrowthMate
THE Growth Mate FRAMEWORK

The Growth Mate Framework is how we turn scale-ups into enterprise-value businesses

GET PROFITABLE GROWTH
PERFECTED STRUCTURE

Mastering acquisition efficiency, customer lifetime profit, and operational resilience.

01.

We help ecom companies go from scale-up to enterprise value by mastering three elements: lower NC-CPA, higher retention, and risk mitigation.

Growth Mate
02.

Refined through years of hands-on growth work, the Growth Mate Framework brings structure to scale. So performance improves while risk goes down.

Growth Mate
LIFESTYLE BRANDS

The challenges we solve with the powerful Growth Mate Framework.

Navigate the three steps of the ecom value formular

Venn diagram of new customer acquisition cost, retention and risk
CHALLENGE

You’re paying too much for new customers (NC-CPA)

SOLUTION

Acquiring new customers is always an investment — but many e-commerce businesses overpay because they don’t have a handle on their funnel or their messaging. We help you figure out which customers to target and how to best reach them.

We do this through in-depth research, a clear brand strategy, and by developing campaigns that are built on strong offers, great content, and sharp communication. At the same time, we constantly test and optimize our setup and structure so that we can break through the performance plateaus that many brands experience when they want to scale.

The result is that your marketing dollars are spent smarter and the cost per new customer decreases.

INTRO01 : ANALYSIS02 : STRATEGY03 : COLLAB04 : TEAM
IntroGrowth Mate
AnalysisGrowth Mate
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CollaborationGrowth Mate
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Simon mapping out a plan on sticky notesGrowth Mate
01 DIALOGUE & ANALYSIS

We start the collaboration by understanding your business.

We have a targeted qualification process to ensure that we only work with brands where we can really make a difference. During the introductory call, we ask questions that give us the necessary insight into your business – and form the basis for a follow-up meeting if there is a good match.

Initial dialogue & analysis.

  • Intro call: Understand the brand’s current positioning and growth potential
  • Theory of constraints: Identify the biggest bottleneck holding your business back
  • Goals: Define clear financial and non-financial goals.
  • Match clarification: Only with the right match do we invest +50 hours in a brand strategy
  • Access: Access to all systems followed by review of existing marketing data

Brand strategy.

  • Technical audit: Audit of campaign structure, tracking & attribution to ensure a scalable foundation
  • Communication & offers: Sharpen value proposition & build offers based on market sophistication
  • Creative Funnel: Identify gaps in storytelling & creative formats on social
  • Creator & organic strategy: Create a scalable flow of branded content through creators and organic content
  • Team structure: Advice on team and resources for brand strategy execution based on experience from best cases

Onboarding & prioritizing.

  • Persona analysis: Understand our ideal customer type (ICP), their pains, desires and purchasing motives
  • Market Analysis: Identify Trends & Market Direction
  • Financial goals: Set budget & financial goals with ongoing follow-up
  • Priority list: Create clarity through a prioritized list of key actions
  • Kick-off meeting: Onboarding learnings, practical elements & short/long-term goals

Execution & ongoing collaboration.

  • Execution: Execution & advice on agreed channels
  • Workshops: Workshops for your specific bottlenecks
  • Reporting: Creative bi-weekly reporting & monthly strategy and financial review
  • Hard metrics: Increased top & bottom line, LTV:CAC Ratio, Yearly Revenue Retention-% etc.
  • Soft metrics: Development in Share of Search, the ability to attract influencers, internal resource optimization, etc.
02 BRAND STRATEGY

We create a plan that ensures we make the right choices for you.

As an eCommerce owner, there is nothing more frustrating than wasted resources and a marketing setup that hits a plateau every time adspend increases.

Based on the eCommerce cases we have worked on, we create a clear plan based on your data for how you attract new customers, increase lifetime value and build the right team to execute.

Growth Mate
KEY CONTENT

Content of Brand & marketing strategy.

Our framework breaks through performance pleateus. We reduce your cost per new customer acquired, increase lifetime profit per customer and acquire it in the shortest possible time, while minimizing risk.

OVERVIEW
01Business Scorecard
Based of the P/L we try to identify constraints with a math based framework.
02Brand Perception
An outside-in view. Unaided awareness, aided awareness and brand perception, so strategy is built on how the market sees you.
03Value Proposition
How Growth Mate can help.
MARKETS & COMPETITORS
04Market Sophistication
How we tailor messaging to your product and market stage.
05Country Prioritization
Is every market getting the right share of spend and which ones are exploring, validating or scaling?
06Market Analysis
What category leaders are doing that your brand isn’t and probably should be.
NEW CUSTOMER ACQUISITION
07Attribution & KPIs
Which leading & lagging KPIs actually drive market share and what attribution we base budget recommendations on.
08Paid Social
Is your brand hitting benchmarks on the KPIs: Incremental Reach, Followers, Leads, NC-ROAS. Putting spend behind the right creatives, and testing with a real framework?
09Creators
How we leverage creators organically and scale what works with paid.
10Paid Search
A non-brand, incremental Google Ads setup that drives real growth, not brand cannibalization.
ALIGNMENT
11P/L & Budget Recommendations
How to allocate your budgets & where to prioritize.
RETENTION STRATEGY
12Email & SMS
Audit of full email and SMS infrastructure: flows, campaigns, segmentation and lead generation, turning your email list into one of the most profitable and controllable assets in your setup.
PRICE
13Ways of working & roadmap of implementation
We map out the exact collaboration model: meeting cadence, ownership, and how we plug into your internal team.
14Price
Price with mapped responsibility areas on ours & your side
Simon with Patrich from SafeCarryGrowth Mate
03 ONGOING COLLABORATION

We prioritize a close collaboration that develops over time.

The best collaborations are based on mutual respect, ongoing sparring and a common ambition for growth. We prioritize close dialogue and a proactive approach, where we solve your bottlenecks time after time, optimize resources and ensure progress.

Ongoing efforts.

  • Daily communication: We need to get completely under the skin of our customers’ businesses, and therefore we typically have daily communication with them.
  • Bi-weekly & monthly reporting: Bi-weekly creative reporting as well as more comprehensive monthly reporting keeps everyone up to date with strategy, financial performance, upcoming campaigns, etc.
  • Workshops: Specific workshops for specific bottlenecks that are holding you back from growth
  • Campaign strategy: Campaign strategy, budget & creative strategy for important events
  • Brand strategy: A thorough brand strategy is prepared annually.

How we track a collaboration.

  • Hard metrics: Increased top and bottom line, LTV:CAC Ratio (12 months), Yearly Revenue Retention-%, Budget & other key figures that show whether the business is growing profitably
  • Soft metrics: Development in Share of Search, the ability to attract the right influencers, team structure and optimization of resources in your eCommerce
  • Tools to measure hard metrics: Shopify, Triple Whale, ProfitMetrics, Klaviyo, Growth Mate self-developed templates
  • Tools to measure soft metrics: Google Keyword Planner, IG/TikTok analytics / Social Blade for organic performance, DMs from influencers, management time on high-leverage tasks and produced content.
04 YOUR TEAM ON THE CASE

Your dedicated team structure.

The team on your case is 100% specialized in eCommerce and lifestyle brands. It provides a depth of knowledge that others cannot match. We are typically 5 specialists who act as an extended arm of your team with experience from the brands we have worked with, but at a fraction of the price for an identical in-house setup.

PROJECT TEAM STRUCTURE EXAMPLE
Growth Mate
INSOURCING & MINIMIZING RISK

How does your brand develop when you collaborate with Growth Mate?

Our framework breaks through performance pleateus. We reduce your cost per new customer acquired, increase lifetime profit per customer and acquire it in the shortest possible time, while minimizing risk.

THE THREE PHASES

PHASE 1: AGGRESSIVE SCALING

Scales with front-end profitability. In other words, we scale your ad spend, while first-time buyers remain profitable.

PHASE 2: RETENTION

Retention strategies increase the lifetime profit per customer and procures it in the shortest possible time. Our approach goes beyond Email & SMS – we focus on building a more comprehensive owned media setup that increases LTV.

PHASE 3: MINIMISING RISK

Advice based on own growth cases and help with the insourcing of key positions to increase your business value and minimize risk. Regardless of whether you want to sell or not, the goal should be to make your business “sellable” - only then, with the systems under control, will you have a machine with enormous value.

Growth Mate
LIFESTYLE BRANDS

Balancing strategy & execution.

The balance between strategic insight and hardcore execution. Between commercial goals and branding - because the real world is just more nuanced.

STRATEGY & EXECUTION

PHASE 1: AGGRESSIVE SCALING

Scales with front-end profitability. In other words, we scale your ad spend, while first-time buyers remain profitable.

PHASE 2: RETENTION

Retention strategies increase the lifetime profit per customer and procures it in the shortest possible time. Our approach goes beyond Email & SMS – we focus on building a more comprehensive owned media setup that increases LTV.

PHASE 3: MINIMISING RISK

Advice based on own growth cases and help with the insourcing of key positions to increase your business value and minimize risk. Regardless of whether you want to sell or not, the goal should be to make your business “sellable” - only then, with the systems under control, will you have a machine with enormous value.

Contact us

Book a discovery call about your business goals

  • ✓Non-binding introductory meeting
  • ✓Explore your growth potentials
  • ✓Talk to our experts
Email usIf you prefer to write to us directly, you are of course also welcome to do so.
Only contact us if your monthly revenue is above $100,000.