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Case study · Loose Leaf Tea Market
$120K/yr →$16.8M/yr

We scaled Loose Leaf Tea Market from $120K a year to $16.8M a year in 3 years.

How Loose Leaf Tea Market found out what its ad spend was actually buying.

IndustryFood and beverage. Functional loose leaf tea, Shopify DTC.
Case startJune 2023
Team on this account
Simon Kristensen Daffodil Krizsha John Kent John Steizl
Channels & tools
Meta AdsGoogle AdsMicrosoft AdvertisingTikTokShopify
CASE IN SHORT

Meta was reporting 2.23 times the revenue the store’s own records credited it with, and nobody could say which number to spend against. We built the store its own order ledger, ran 155 days of spend through it, and measured what each platform’s next dollar buys. Meta prospecting came back at 1.92x. Two campaigns Growth Mate had built itself came back at zero.

Client voice.

“Because you’re part of the team.” Kita Centella, Founder and CEO, Loose Leaf Tea Market, 29 May 2025.

Loose Leaf Tea Market

Key results.

July 2026 is the strongest documented month, and the first read on two attribution lenses.

2.496xBLENDED MER, JULY 2026 (all store revenue divided by all ad spend)
1.92xMETA MARGINAL ROAS, MEASURED (155-day panel, 95% CI 1.78 to 2.05)
4.01xGOOGLE RETURN ON THE STORE’S OWN ORDER RECORDS (July 2026, $18.30 an order)
Loose Leaf Tea Market

Challenge

Meta carries almost the entire budget. In July 2026 it took $497,468.70, 94.7% of the money, and reported $961,899.93 back at 1.93 times spend. The store’s own order records tie that same spend to $431,750.72 across 6,220 orders, a 0.87 return, so Meta reports 2.23 times what the store credits it. Both are correctly calculated, and neither answers the question that decides a budget: what would have happened without the spend.

The store had no own-data attribution to check either number against. A 98-day audit of 61,957 orders found the largest leak was a self-referral carrying no UTMs, worth $2,502 a day and ongoing, roughly 6% of daily revenue, plus $598 a day of coupon-extension interception.

The account had also been damaged from the inside, some of it by us: Google Ads fell to $139 a day in early July 2026, self-inflicted per the change history. In March 2026 Meta’s Health and Wellness enforcement hit the cortisol health-claim copy and collapsed spend 82% and purchases 93%, against a product carrying more than 50% of revenue.

Loose Leaf Tea Market

Solution

Step #1 Build the store its own ledger.

We replayed every Shopify order through the admin app proxy into a UTM order ledger, so the store could read its own last-click attribution. It grew from 17.5k orders in July to 95,750 by September.

Step #2 Measure the spend instead of assuming a coefficient.

On Simon’s instruction to stop assuming a 0.7 PMax coefficient and measure the real ones, we ran a 155-day daily panel from 1 April to 4 September 2026 across 95,750 orders: HAC and Newey-West regressions, plus event studies on every historic budget move, read off the Meta ad-account activity log that nobody had been using as a change history. Meta prospecting came back at 1.92x, 95% CI 1.78 to 2.05, t of 28, with five clean dose events pooling to 2.01x, above the 1.45x break-even. Google PMax came back at -0.26, interval -0.76 to 0.24, and Demand Gen at -0.13. Both are zero, and both were campaigns we had built.

Step #3 Act on the measurement, including against ourselves.

Google was rebuilt in a single day on 8 July, 1,156 of the month’s 1,310 changes landing then, nine campaigns opened and eleven turned off. Spend moved out of one narrow Performance Max campaign, which fell from $9,650.56 to $1,204.40, into a Top Sellers structure that took $14,375.80 and returned 2.95 on the store’s own records across 593 orders. Inside the same month we turned off three Meta ads carrying $29,389.25 at 1.34, the largest of them the account’s second-biggest ad at $23,049.96 and 1.38, and eleven of our own Google test campaigns at 0.45. That is 6.3% of the month’s budget stopped while the month was still running, and on 7 September 2026 a seven-line reallocation went live at constant total spend, verified by read-back.

Loose Leaf Tea Market

Results

✓July 2026 store revenue of $1,310,949.69 on $525,229.18 of ad spend, a 2.496x blended return across 19,156 orders and 11,543 brand-new customers. Blended, not attributed to any platform.
✓Google took 5.3% of the July budget, $27,760.48, and produced $111,216.52 across 1,517 orders on the store’s own records, a 4.01 return at $18.30 an order, the cheapest in the business.
✓Meta’s marginal return is a measured 1.92x against a 1.45x break-even, replacing an earlier Growth Mate incrementality estimate of 1.34x that was wrong. Two campaigns we built measured at zero, so PMax’s target was raised and Demand Gen was stopped.
✓The 2.40x floor worked as written. The blended return sat under it for seven windows from 14 to 20 July, bottoming at 2.30x, which the 20 July rebalance and the 27 July cut of Meta from $16,142 to $14,400 a day answered. By 31 July it was back to 2.55x.
✓An audit of all 146,671 orders since the Delivery Guarantee launched found $1,281.88 owed back to 946 real customers, traced the duplicate charges to the client’s own theme script, and found 397 card-testing orders.
Video

Our top 6 video ads for Loose Leaf Tea Market.

Ranked by lifetime Meta spend. ROAS and purchases as reported by Meta.

Email

Some of the emails we made for Loose Leaf Tea Market.

Welcome, abandoned-cart and post-purchase flows.

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